Terms of service

Welcome to NOVAVAULTCO.STORE. These Terms of Service govern your access to and use of **https://www.novavaultco.store/**, including browsing, purchasing, and communicating with our store.

By accessing the website or placing an order, you agree to comply with these Terms of Service. Please read them carefully before making a purchase. If you do not agree with these terms, please discontinue use of the website.

3.1 Store Operator

This website is operated by:

VF CORPORATION
105 CORPORATE CENTER BLVD.
GREENSBORO, NC 27408
United States

Customer service email: [email protected]

In these Terms, “NOVAVAULTCO.STORE,” “we,” “us,” and “our” refer to the store and its operator. “You” and “customer” refer to any person who visits, uses, or purchases through the website.

3.2 Products and Intended Use

NOVAVAULTCO.STORE offers practical magnetic products designed to support organization, planning, and everyday display needs, including:

  • Magnetic number stickers.

  • Calendar magnets.

  • Black magnetic boards.

Product pages may provide information about dimensions, materials, colors, magnetic characteristics, included components, packaging, and intended applications.

Customers should review the product description and images carefully before ordering. A magnetic number sticker, for example, may be designed for a different surface or use than a calendar magnet or a magnetic board.

Unless a product listing expressly states otherwise:

  • Product compatibility should not be assumed for every metal, painted, coated, glass, plastic, or textured surface.

  • Magnetic holding strength may vary depending on the surface material, thickness, finish, and environmental conditions.

  • Product photographs are illustrative and may appear slightly different due to lighting, screen settings, or image display differences.

  • Accessories, markers, mounting hardware, or other items are included only when identified in the relevant product description.

We do not guarantee that a product will work with every surface or in every environment.

3.3 Product Information and Accuracy

We make reasonable efforts to present product descriptions, images, prices, and specifications accurately.

Nevertheless, minor variations may occur due to manufacturing tolerances, display settings, packaging updates, or product revisions. Such variations do not authorize us to misrepresent a product's material characteristics or essential features.

If a product page contains a material error, we reserve the right to correct the information and, where appropriate, contact customers who have already placed an affected order.

3.4 Product Use and Care

Customers are responsible for using and maintaining products in a reasonable manner.

For magnetic number stickers and calendar magnets, we recommend keeping the magnetic components clean and dry, avoiding unnecessary bending, and following any product-specific application instructions.

For black magnetic boards, customers should review any mounting or placement instructions before installation. The board should be placed on a suitable surface and handled carefully to avoid scratches, bending, or impact damage.

Do not assume that a magnetic board is suitable for structural support, heavy loads, outdoor exposure, or use near sensitive electronic or medical equipment unless the product listing expressly confirms the relevant suitability.

Magnets may interfere with certain magnetic storage media or magnetically sensitive devices. Keep magnetic products away from items where magnetic interference could cause damage or disruption.

3.5 Eligibility to Purchase

By placing an order, you confirm that:

  • You are legally capable of entering into a binding purchase agreement.

  • The information you submit is accurate and complete.

  • You are authorized to use the payment method provided.

  • Your purchase is for lawful personal or business use.

  • You will not use the website for fraudulent, abusive, or unlawful activity.

If you are purchasing on behalf of another person or organization, you confirm that you have authority to do so.

3.6 Orders and Acceptance

Placing an order through the website constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to review, refuse, limit, or cancel an order where reasonably necessary, including when:

  • A product is unavailable.

  • Pricing or product information contains an obvious error.

  • Payment authorization is declined or cannot be verified.

  • An order appears fraudulent or unauthorized.

  • Shipping information is incomplete or invalid.

  • A purchase violates these Terms or applicable law.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method, subject to applicable law.

3.7 Pricing, Taxes, and Payment

Product prices are displayed on the relevant product pages or at checkout.

Applicable taxes, discounts, and shipping charges will be calculated and displayed during checkout where required.

Our current shipping arrangement is:

  • Orders of $10.00 or more qualify for free shipping.

  • Orders with a merchandise subtotal below $10.00 are charged a shipping fee of $5.99.

The $10.00 threshold is calculated using the merchandise subtotal before taxes and shipping charges, unless the checkout page clearly states otherwise.

You agree to provide valid payment information and authorize the applicable payment provider to process the amount shown at checkout.

We do not control the processing time of banks or third-party payment providers.

3.8 Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms.

We make reasonable efforts to process and dispatch orders within the time communicated to customers. Delivery estimates are not guarantees unless expressly stated as guaranteed.

Once an order has been transferred to a carrier, delivery timing may be affected by weather, transportation interruptions, carrier capacity, address problems, or other circumstances outside our direct control.

Our obligations concerning delayed or unshipped orders remain subject to applicable federal and state law.

3.9 Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

Customers should obtain return authorization before sending products back. A return sent without prior communication may take longer to identify and process.

Nothing in these Terms limits any non-waivable consumer rights relating to defective, misdescribed, or incorrectly supplied products.

3.10 Website Conduct

You agree not to:

  • Use the website for unlawful, deceptive, or fraudulent purposes.

  • Attempt to gain unauthorized access to the website or its systems.

  • Interfere with website performance or security.

  • Introduce malicious code, viruses, or harmful software.

  • Scrape, copy, or harvest website content through unauthorized automated means.

  • Submit false order information or impersonate another person.

  • Use our product images, descriptions, or branding in a way that infringes intellectual property rights.

We may restrict access or take other appropriate action when we reasonably believe that a user has violated these requirements.

3.11 Intellectual Property

All website content, including text, product descriptions, graphics, logos, photographs, page layouts, and other materials, is owned by or licensed to the relevant rights holder unless otherwise indicated.

You may view and use website content for personal shopping purposes. You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from protected website content without prior written permission, except where permitted by law.

3.12 Third-Party Services

Our store may rely on third-party services for payment processing, website hosting, analytics, customer communications, and delivery.

Your use of a third-party service may also be governed by that provider's own terms and policies. We are not responsible for independent services that we do not own or control, except to the extent responsibility cannot be excluded under applicable law.

3.13 Disclaimers

To the extent permitted by law, the website and its general informational content are provided on an “as available” basis.

We do not promise uninterrupted website access or that every technical feature will always operate without error.

Nothing in this section excludes an express product warranty or a consumer guarantee that cannot legally be excluded.

3.14 Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising from use of the website or products, where such losses are not legally recoverable.

This provision does not exclude or restrict liability for fraud, intentional misconduct, gross negligence where applicable, or any liability that cannot lawfully be limited.

3.15 Governing Law and Disputes

These Terms are governed by the laws of the State of North Carolina, without applying conflict-of-law principles that would require the application of another jurisdiction's laws.

Any dispute will be handled by a court of competent jurisdiction, subject to applicable consumer protection laws and any mandatory rights that allow a consumer to bring a claim in another permitted forum.

North Carolina's Unfair and Deceptive Trade Practices Act, N.C. Gen. Stat. § 75-1.1 et seq., may apply to covered conduct in trade or commerce. Nothing in these Terms is intended to authorize unfair or deceptive practices.


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3.16 Changes to These Terms

We may revise these Terms to reflect changes in our products, website operations, or legal requirements.

Updated terms will be published on this page with a revised effective date. The version in effect at the time of your order will generally govern that transaction, except where applicable law requires otherwise.

3.17 Contact

For questions about these Terms, please contact:

Email: [email protected]
Company: VF CORPORATION
Address: 105 CORPORATE CENTER BLVD., GREENSBORO, NC 27408, USA