Contact information

NOVAVAULTCO.STORE values clear communication and dependable customer support. If you have questions about magnetic number stickers, calendar magnets, black magnetic boards, an existing order, or any of our store policies, please contact us using the details below.

5.1 Company and Store Details

Website: https://www.novavaultco.store/
Company Name: VF CORPORATION
Contact Person: Karen Alvarado

Business Address:
105 CORPORATE CENTER BLVD.
GREENSBORO, NC 27408
United States

Return Address:
105 CORPORATE CENTER BLVD.
GREENSBORO, NC 27408
United States

Customer Service Email:
[email protected]

5.2 Customer Support

You may contact us for assistance with:

  • Product details, dimensions, and included components.

  • Magnetic number stickers and calendar magnet questions.

  • Black magnetic board features and general product-use information.

  • Order confirmations and order status.

  • Shipping charges and delivery updates.

  • Damaged, defective, or incorrect products.

  • Return, refund, and exchange requests.

  • Privacy questions and personal information requests.

  • Website terms and other store policies.

5.3 How to Help Us Assist You Faster

When contacting customer support about an existing purchase, please include your order number and the email address used at checkout.

For damaged or incorrect products, photographs and a short description of the issue can help us understand the situation more efficiently.

For return requests, please contact us before mailing any product back. Our team can confirm whether the item qualifies for return and provide the appropriate instructions.

5.4 Business Correspondence

Written correspondence may be directed to:

VF CORPORATION
Attn: Karen Alvarado
105 CORPORATE CENTER BLVD.
GREENSBORO, NC 27408
United States

For the most efficient handling of order-related questions, we recommend contacting us by email at [email protected].